Why do I need to enable external email forwarding?
You will typically need to enable external email forwarding if Microsoft 365 stopped forwarding emails to Re:amaze, or if you're having troubling connecting your Microsoft 365 account to Re:amaze. To confirm, if you encounter the following errors you will need to enable external email forwarding:
Your message wasn't delivered because the recipient's email provider rejected it.
Remote Server returned '550 5.7.520 Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555)'
Microsoft automatically disables external Forwarding by default. You will need to disable this security feature in order for emails to be forwarded to Re:amaze.
Here are some instructions to enable external email forwarding for Microsoft 365.
From the Microsoft 365 Admin:
Make sure you are an admin of your Microsoft account. If you are already logged into your Microsoft admin account, navigate to your Anti-spam settings.
Expand Anti-spam Outbound Policy and select Edit Protection Settings.
Under Forwarding Rules, select the Automatic Forwarding Rules dropdown and choose On - Forwarding is Enabled.
Save your changes.
From GoDaddy Microsoft 365:
As an admin of your GoDaddy workspace, log into your Email & Office Dashboard.
From the Microsoft 365 Admin tab, select Email Forwarding.
Locate the Email Forwarding Overview section and select the Forwarding Status button on the right side.
Toggle Forwarding Status to On and select Close to save your changes.
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