Notification Settings

• Manage Notification Subscriptions

  Control which Re:amaze channels you receive desktop, email, and mobile notifications from by managing your notification subscriptions. Covers how to subscribe, unsubscribe, and role-based access to channels.

• Desktop Notifications (Browser Push Notifications)

  Set up and troubleshoot desktop browser push notifications in Re:amaze. Covers enabling notifications, granting browser permissions, and diagnosing issues when notifications are not appearing.

• Email Notifications

  Configure your Re:amaze email notification preferences, including event notifications, message notifications, weekly reports, and how to use a separate notification email address.

• Mobile Notifications

  Configure mobile push notifications for Re:amaze on iOS and Android. Covers notification settings, event and message notification types, and customization options including notification hours.

• Dashboard Event Notifications and Viewed Indicators

  Re:amaze tracks conversation events as audit trails and displays viewed indicators so you know when customers or teammates have read messages. Covers all tracked event types and how viewed indicators work.