Notification Settings

• Subscribed Channels For Notifications

  Subscribed Channels Re:amaze offers a three types of notifications: Desktop, Email, and Mobile—ensuring you never miss a beat! While these updates are incredibly useful, too many can be distracting. That's why Re:amaze empowers you to tailor your experience by subscribing to specific channels yo...

• Desktop Notifications (Browser Push Notifications)

  What are Desktop Notifications? Desktop notifications are quick alerts that pop up on your computer screen, courtesy of your web browser. These notifications keep you instantly informed about updates or customer messages from Re:amaze. If you're using a Mac OS or Windows based computer, these no...

• Email Notifications

  Email Notifications Email notifications can be very useful, but you want make sure they're going to right inbox. Re:amaze allows you to use a notification email address separate from the one you use to login. To access your staff profile and set this up, click on your staff avatar on the top-ri...

• Mobile Notifications

  Mobile Notifications Mobile notifications are available if you have the free Re:amaze for iOS or Android mobile app installed. Mobile notifications will follow the personal channel notifications you have set and support a unique sound from Re:amaze. In addition to displaying which devices you h...

• Dashboard Event Notifications and Viewed Indicators

  Event tracking is an important aspect of conversation management as it provides managers (and team members) contextual information about the lifecycle of a conversation. Events also act as audit trails in order to avoid the mishandling of conversations. Event Notifications Manual conversation e...