No system is fully immune to outages or disruptions. When incidents occur, they affect your business systems and your customers. Alerting customers promptly and transparently makes a meaningful difference.
- Prompt incident announcements reduce inbound support inquiries about the issue.
- Publicly communicating that you are actively investigating or resolving an incident builds customer confidence.
- Maintaining a status page demonstrates that your brand values transparency and accountability.
Re:amaze Status Page allows you to create incidents in real time and provide ongoing updates as the situation develops. To learn how to create and manage incidents, see Status Page: Creating Systems and Incidents.
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