Business Systems
Before you can create incidents in Re:amaze and alert customers, you’ll need to establish a list of business systems. Each business is different so your list of systems may vary. Here are some standard business systems to consider adding:
- Billing and Payments
- Shipping
- Warehouse Logistics
- Inventory Management
- Website Performance
- Shopping Cart
- Customer Support Software
- Loyalty and Rewards
- Shipments and Tracking
As an eCommerce business, these systems are the most likely to see incidents at one point or another.