Plan Settings

• Pricing, Your Subscription Plan, & Payment Method

  Our pricing page can be found here. Re:amaze Pricing Re:amaze offers two plan structures: User-based pricing: Get unlimited conversations. Charged based on the number of staff users for the account. Volume-based pricing: Get unlimited users. Charged based on the number of conversations in the ...

• What is Re:amaze's free trial policy and how long is it?

  Your new Re:amaze account comes with a 14-day free trial period. During the free trial period you are able to use all Re:amaze features including everything found in the Basic, Pro, and Plus plans. If you need more than 14 days to evaluate the platform we're more than happy to give you a short e...

• How do I suspend, cancel, or close my Re:amaze account?

  Re:amaze allows you to suspend your subscription and keep the account in a temporary read-only mode. While in a suspended state, you and your staff will not be able to respond to user inquiries. To get suspend your account, go to Settings > Subscription Plan. Scroll to the bottom of the page ...

• How do I access my billing and payment history?

  Your Re:amaze billing history keeps track of your subscription payments. Go to Settings > Payment History to see and filter your payments by date. Click on the date to open a specific invoice. If you’d like to download your invoice, right-click anywhere on the invoice page and click Print >...